PRIVACY POLICY

Good Life Financial Services NI

Last updated: 12 October 2026

1. Introduction

At Good Life Financial Services NI, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, contact us or enquire about our mortgage and protection introduction services.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Good Life Financial Services NI is the trading name of Connor McAreavey, a sole trader based in Belfast, Northern Ireland.

Business details:

Trading name: Good Life Financial Services NI
Business owner: Connor McAreavey
Business address: 29 Leeson Street, Belfast, BT12 4LF
Email:
info@goodlifefinancial.co.uk
Website:
https://www.goodlifefinancial.co.uk

Connor McAreavey is the data controller responsible for determining how and why personal information is processed through Good Life Financial Services NI.

Good Life Financial Services NI operates as a mortgage and protection introducer service.

We help individuals and families connect with appropriately authorised professionals who can assist with:

  • Residential mortgages

  • Remortgages

  • First-time buyer mortgages

  • Life insurance

  • Income protection

  • Other relevant mortgage and protection enquiries

Good Life Financial Services NI does not provide regulated financial advice, arrange regulated financial products or make personal financial recommendations.

Any regulated financial advice, product recommendations or applications are handled directly by the appropriately authorised professionals to whom customers are introduced.

3. Information We Collect

We collect only the personal information reasonably necessary to respond to enquiries and facilitate introductions.

This may include:

  • Full name

  • Email address

  • Telephone number

  • Type of mortgage or protection service requested

  • General information relating to your enquiry

  • Preferred method of contact

  • Information voluntarily provided through our website, email, WhatsApp or other communication channels

We do not routinely request or collect detailed financial information, bank statements, medical histories or other sensitive personal information through our general enquiry process.

Any detailed financial assessments, mortgage applications, insurance applications or medical questionnaires are handled directly by the appropriately authorised professionals providing those services.

Website information

When you visit our website, certain technical information may also be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website interaction information

  • Cookie and analytics information

This information helps us maintain website functionality, understand visitor activity and improve our services.

4. How We Use Your Information

We may use your personal information to:

  • Respond to mortgage and protection enquiries.

  • Contact you regarding services you have requested.

  • Facilitate introductions to appropriately authorised mortgage and protection professionals.

  • Communicate with you about existing enquiries.

  • Maintain records of customer enquiries and introductions.

  • Operate, maintain and improve our website.

  • Protect our website and business against fraud, misuse or unauthorised activity.

  • Comply with applicable legal obligations.

  • Respond to complaints, queries or data protection requests.

We will only use your personal information where we have an appropriate lawful basis.

We will not use your personal information for purposes that are incompatible with those explained in this Privacy Policy without an appropriate lawful basis.

5. Our Legal Basis for Processing Personal Information

Under UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on the following:

Legitimate Interests

We may process personal information where reasonably necessary to:

  • Respond to customer enquiries.

  • Operate our mortgage and protection introduction service.

  • Maintain appropriate business records.

  • Improve our website and services.

  • Protect our business against misuse or fraudulent activity.

We will consider your rights and interests before relying on this lawful basis.

Consent

We rely on consent where required, including for certain non-essential website cookies and electronic marketing communications.

You may withdraw your consent at any time.

Legal Obligations

We may process or retain personal information where necessary to comply with applicable legal requirements.

Contractual Necessity

Where applicable, we may process personal information necessary to provide a service you have requested or to take steps at your request before entering into a contract.

6. Sharing Your Information

As a mortgage and protection introducer, we help connect customers with appropriately authorised financial services professionals.

Where you request an introduction, we may share relevant personal information with the authorised firm or professional handling your enquiry.

Before sharing your information, we will identify the firm receiving your details and obtain your agreement to the introduction.

The information shared will normally be limited to:

  • Your name

  • Your telephone number

  • Your email address

  • The service you are interested in

  • Relevant general information about your enquiry

We do not routinely share detailed financial or medical information.

The receiving firm will generally act as a separate data controller and will be responsible for explaining how it collects, uses and protects your personal information.

Other Service Providers

We may also share personal information with trusted service providers who assist with:

  • Website hosting and maintenance

  • Email and electronic communications

  • Business administration

  • Website security

  • Other necessary business operations

These providers must handle personal information appropriately and in accordance with applicable data protection requirements.

We do not sell your personal information to third parties.

We will not share your personal information with unrelated organisations for their own marketing purposes without an appropriate lawful basis.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

7. Marketing Communications

We may occasionally provide information about our services, relevant updates or other communications where permitted by law.

Where consent is legally required, we will obtain it before sending marketing communications.

Submitting an enquiry through our website does not automatically mean you have agreed to receive marketing communications.

You may opt out of marketing communications at any time by contacting:

info@goodlifefinancial.co.uk

We will respect your marketing preferences and comply with applicable electronic marketing rules.

8. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Alteration

  • Unauthorised disclosure

  • Destruction

These measures may include:

  • Secure account access

  • Password protection

  • Appropriate access restrictions

  • Use of reputable website and communication providers

  • Limiting access to customer information

  • Reviewing how information is collected, stored and shared

Although we take reasonable precautions, no method of electronic communication or internet-based storage can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include:

  • Responding to enquiries

  • Managing customer introductions

  • Maintaining appropriate business records

  • Handling complaints

  • Meeting applicable legal obligations

Retention periods depend on the nature of the information, the purpose for which it was collected and any relevant legal requirements.

We periodically review the personal information we hold.

When information is no longer required, we will securely delete or anonymise it where appropriate.

10. Your Data Protection Rights

Under UK data protection law, you may have the following rights:

Right of Access

You may request a copy of the personal information we hold about you.

Right to Rectification

You may request that inaccurate or incomplete personal information is corrected.

Right to Erasure

You may request deletion of your personal information in certain circumstances.

Right to Restrict Processing

You may request that we restrict how your personal information is processed in certain circumstances.

Right to Object

You may object to certain processing activities, including processing based on legitimate interests.

You have an absolute right to object to processing of your personal information for direct marketing purposes.

Right to Data Portability

Where applicable, you may request that certain personal information is transferred to you or another organisation.

Right to Withdraw Consent

Where processing relies on your consent, you may withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Automated Decision-Making

You may have rights relating to certain automated decisions that produce legal or similarly significant effects.

Good Life Financial Services NI does not make automated mortgage or insurance eligibility decisions.

These rights are subject to applicable legal conditions and exceptions.

To exercise any of your rights, please contact:

info@goodlifefinancial.co.uk

We will respond within the time limits required by applicable UK data protection legislation, normally within one calendar month.

11. Cookies and Website Analytics

Our website is built and hosted using Squarespace.

Squarespace uses cookies and similar technologies to support website functionality, security, performance and visitor experience.

We also use Squarespace's built-in website analytics to understand how visitors interact with our website and identify opportunities to improve our services.

Essential Cookies

These cookies support the operation, functionality and security of our website.

They may be necessary for the website to function correctly.

Analytics Cookies

These cookies help us understand website traffic, visitor activity and how different pages are used.

Preference Cookies

These cookies may remember certain website settings or preferences.

Managing Cookies

Where required by law, we obtain your consent before placing non-essential cookies.

Our website provides a cookie consent banner that allows visitors to manage their preferences.

You may also manage or delete cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

For further information, please refer to our separate Cookie Policy.

12. Third-Party Websites and Communication Services

Our website may contain links to third-party websites and services, including:

  • WhatsApp

  • Facebook

  • Instagram

  • Authorised mortgage and protection providers

  • Other external websites

When you choose to interact with these services, their own privacy policies and terms may apply.

For example, if you contact us through WhatsApp, information associated with that communication may also be processed by WhatsApp in accordance with its privacy practices.

We are not responsible for the privacy practices of independent third-party websites or services.

We encourage visitors to review the relevant privacy policies before providing personal information.

13. International Data Transfers

Some third-party technology, website hosting and communication providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that transfers comply with applicable UK data protection requirements.

Where required, these measures may include:

  • Transfers to countries covered by UK adequacy regulations.

  • Appropriate contractual safeguards.

  • Other lawful international transfer mechanisms.

14. Children's Privacy

Our mortgage and protection introduction services are intended for adults.

We do not knowingly seek to collect personal information directly from children through our website.

If we become aware that personal information has been collected from a child without an appropriate lawful basis, we will take reasonable steps to address the situation.

15. Complaints

We take privacy concerns seriously.

If you have any questions or concerns about how your personal information is handled, please contact us in the first instance.

Good Life Financial Services NI

Email: info@goodlifefinancial.co.uk

Address: 29 Leeson Street, Belfast, BT12 4LF

We will review your concerns and respond appropriately.

Information Commissioner's Office

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: https://ico.org.uk

Telephone: 0303 123 1113

You do not need to contact us before exercising your right to complain to the ICO.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Business operations

  • Data processing activities

  • Technology providers

  • Applicable legal requirements

Any updated version will be published on this page with a revised date.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

For questions about this Privacy Policy, requests relating to your personal information or concerns about how your information is handled, please contact:

Good Life Financial Services NI

Trading name of: Connor McAreavey

Business owner and data controller: Connor McAreavey

Business address:
29 Leeson Street
Belfast
BT12 4LF
Northern Ireland

Email: info@goodlifefinancial.co.uk

Website: https://www.goodlifefinancial.co.uk